Terms & Conditions
Additional to the below, all ticket holders must refer to the venue’s terms and conditions where the event is being held for the ticket you have purchased.
COVID-19 SAFETY AND COMPLIANCE
1. All individuals attending Beastwang events acknowledge that there may be additional measures and restrictions in place at the venue to ensure the safety of staff and guests in relation to COVID-19 (including any variants or mutations thereof )(the COVID-19 Measures) which may vary according to health and safety and government advice at the time of your attending the venue (and your breach of any of these may lead to you being refused entry). We reserve the right to alter or remove the COVID-19 Measures at any time in response to the latest guidance or legislation from the UK Government or as otherwise deemed necessary by us.
2. Any cost(s) associated with any compliance
3. Notwithstanding the foregoing, you recognise the known and potential risks if COVID-19 and understand that (i) such risks cannot be fully eliminated and are increased by proximity to other people (ii) there is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present; and (iii) there is no guarantee that you will not be exposed to COVID-19.
4. You agree that:
● If you are currently required to self-isolate or quarantine under government guidelines, or are displaying any COVID-19 symptoms, you must not attend the venue. If you are pending a coronavirus test or awaiting test results then you must not attend the venue; and
● You are responsible for deciding whether or not you should attend the venue and, prior to attending, carry out your own personal risk assessment based on your own age, health and susceptibility to infection and clinical vulnerability and of those in your household or support bubble (based on current government guidelines).
TICKETING
5. You should refer to the official ticket agent’s website for all ticketing related terms and conditions
CONDITIONS OF ENTRY
Tickets
7. All tickets (Tickets) for each event (Event) will be checked and scanned on entry for that particular Event.
8. Tickets can either be printed or, in the case of e-tickets, displayed on your mobile.
9. Each individual must bring a valid form of photographic ID to the event (we only accept valid passports, foreign national ID cards, driving licences or Home Office approved PASS cards as identification and/or proof of age) (Photo ID). If there is a name on your ticket, you must provide a valid photographic ID to match this name.
10. Any fake, invalid or duplicate tickets will be rejected.
11. Check your Ticket carefully and inform your ticket agent immediately of any inaccuracies as mistakes cannot be rectified by the venue.
12. We may in our discretion issue a wristband for certain areas within the Venue or we may exchange your Ticket for a wristband.
13. Be careful not to lose or damage your Ticket or wristband as duplicates will not be automatically issued; we are not liable for stolen Tickets or wristbands. Retain your Ticket (or wristband) at all times during the Event, damaged Tickets (or wristbands) may be treated invalid.
14. Please ensure that you purchase your ticket(s) from an authorised ticket agent. Authorised ticket agents vary from show to show – please check with the promoter of the show if you are unsure.
Age restrictions
15. All Beastwang events are 18+ regardless of what venue we may be using – please ensure you bring your Photo ID with you.
16. No refunds will be given for denied entry.
Prohibited Items
17. Please note you are NOT permitted to bring into (or use) any of the following items into the venue (“Prohibited Items”):
illegal substances
legal highs or any other psychoactive substances
food
any form of liquid (including drinks and perfume)
chewing gum; bottles; weapons; ammunition
horns; whistles; drums, megaphones, amplification equipment, klaxons, air horns
fireworks, flares, smoke canisters, explosives, firearms, knives, blades; or any other article which may be used as a weapon or missile, or which may, in our reasonable opinion, cause danger or disruption to visitors at the venue (regardless of whether or not such item is illegal or is carried for specific purposes).
large bags
hi-visibility tabards or similar
sponsorship, promotional or marketing material
marker pens, spray paint or any other similar items that may be used to mark infrastructure
18. We reserve the right to confiscate any Prohibited Items. Anyone found in possession of such items will be refused admission, ejected from the venue and may also be liable for prosecution. No refunds will be given to customers who are refused admission due to possession of Prohibited Items.
19. All attendees shall not offer (either free or for sale by any person) any goods of any nature.
20. If you have any specific reasons for bringing Prohibited Items into the venue (for example, because you have a dietary or medical condition), please contact us prior to the event on info@beastwang.com
Weather
21. We recommend you review the weather forecast in advance of the event, and ensure you are prepared for the forecast conditions with suitable clothing and footwear.
Search
22. Searching may be a condition of entry to protect your safety and that of other visitors.
23. Full body and bag searches may be carried out before entry is granted. Any refusal by the ticket holder to comply with such searches may result in refusal of admission or eviction from the venue without refund or compensation
Re-admission
24. We will be operating a no re-entry policy. Once you have left the venue, you will not be readmitted.
Last entry
25. All of our shows have a last entry time and we reserve the right to reject entry after last entry time. Refunds will not be given for ticket holders who miss the last entry time. We advise arriving early to our events to avoid queues. Please check event information when selecting your ticket.
Bag Policy
26. Please only bring essential items with you to the venue.
27. We do not allow bags or rucksacks on site that are bigger than an A4 piece of paper (21cm x 30cm).
Media & Recordings
28. Each ticket holder/guest attending the Event acknowledges that they are likely to be filmed, recorded and/or photographed and that we might focus on individual member(s) of the audience; and the resulting content may be publicly disseminated and/or live streamed across a range of media (including social media) for promotional and/or commercial purposes. If an attendee does not wish to be filmed they should speak to the closest event steward who will notify the relevant person(s).
29. CCTV & film cameras will be in operation across our venues for the prevention of crime.
30. Ticket Holders must not bring into (or use within) the Venue any equipment which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to the Event or any aspect of it, except for mobile phones and small cameras used for personal and private purposes only. We may operate a ‘no-flash’ camera policy in our audience space. Unauthorised photography or use of professional recording equipment is prohibited, we reserve the right to destroy any unauthorised recordings. Ticket Holders assign the future copyright in any photographs, films or recordings that they make at the Venue in breach of this prohibition to Beastwang.
31. Confiscation of professional camera equipment (to be returned after the show) may be necessary as a condition of entry.
32. Some events may have further specific restrictions on recording images and videos for personal or private use, including but not limited to a ban on mobile phone / digital camera use in some or all areas of the venue. Information on events with these requirements will be communicated in advance via the venue website and e-mail communication, and displayed upon entrance to the venue.
Drugs policy
33. We operate a strict zero tolerance drugs policy. Anyone found in possession of illegal substances will be refused admission, ejected from the venue and may also be liable for prosecution.
34. We reserve the right to pass your details to the relevant authorities should we consider an offence or criminal act has taken place.
Welfare
35. We have a dedicated Welfare and Medical area on site should you feel unwell. Regardless of the cause of your ill-health our staff are trained to be non-judgemental with your well being placed with the utmost importance. Please let a member of staff know if you or someone else feels unwell.
Sound and Light
36. Warning – you will be exposed to loud music at the Event, and smoke and strobe lighting may be used. Prolonged exposure to loud music can cause damage to your hearing. We strongly recommend that all attendees take any precautions they deem necessary.
Alcohol Sales
37. The Venue operates a Challenge 25 policy, so please bring a valid Photo ID as detailed above to show you are over 18 in order to purchase alcohol.
Personal Items
38. We are not liable under any circumstances for the loss or damage of personal property at the Venue. We advise guests to bring essential items to the venue only. Pickpockets are known to operate in club venues.
Access
39. We take the needs of Ticket Holders who are disabled or have other access requirements very seriously and actively encourage people of all abilities to attend the Event. If you have access requirements or concerns about any elements of the Event, please specify such requirements or concerns either at the point of purchase or afterwards in good time before the Event via email to info@beastwang.com
Problems & Complaints Procedure
40. Should you experience any problems whilst in the Venue, please contact the nearest steward as every effort will be made to resolve the issue prior to, or during the Event.
Personal Information
41. The Ticket Holder acknowledges their personal information (as provided by the Ticket Purchaser) may be used for the purposes of the implementation of these Conditions subject to applicable law, including for administration, communication, enforcement and access control purposes, in accordance with our privacy and cookies statement on the Website.
Smoking
42. Smoking (including the use of e-cigarettes) is permitted in designated smoking areas only. If you are caught smoking anywhere except for the designated smoking areas, you will be ejected from the venue without a refund.
Safety
43. While attending the venue, you must observe any safety announcements that are made.
44. All attendees must comply with all relevant statutes, safety announcements, rules and regulations (including these terms and conditions, and the regulations of any licensing authority) while in the Venue.
45. Anyone throwing objects, including food or drink containers etc, will be removed from the venue without a refund.
46. Certain areas of the venue may have specific capacity requirements. In these circumstances, a one in one out policy will be put in place.
Event changes
47. Should there be any changes to an event (such as opening times or artists), we will endeavour to let you know via social media as soon as possible.
Event Cancellation
48. In the event of a show being cancelled, refunds will be in accordance with our ticket agent’s terms and conditions – Announcements will be made through social media or via our ticket partner for the event.
Community
49. When making your way to and from the venue, please consider the venue’s neighbours and enter and leave the venue quietly.
BREACH OF TERMS AND CONDITIONS
50. If you breach any of these Conditions, we may remove you from the Venue without a refund. We reserve the right to pass your details to the relevant authorities should we consider an offence or criminal act has taken place.
51. You may be refused entry or ejected, without refund or compensation, for (i) any breach of these Conditions; (ii) behaviour likely to cause damage, injury, nuisance or annoyance and/or (iii) for failure to comply with our reasonable requests.
52. We reserve the right to refuse entry to or reject anyone from the Venue for reasons of public safety. No refund will be made if this is related to any act of the person.